Contact Us
Have a question about a product, an order or a return? We are happy to help. The fastest way to reach us is by email; you can also call us during business hours. Please include your order number if you have one.
- Email: support@pomixashop.com
- Phone: +1 (808) 857-3175
- Business hours: Monday–Friday, 9:00 AM – 5:00 PM (Pacific Time)
- Response time: within 1 business day
- Business: pomixashop.com is operated by Pomixa
- Business address (mail only; not a store or returns location): 26700 County Road 835, Clewiston, FL 33440, United States
- Fulfillment & returns center (where orders ship from and returns are received; this is a different address from our business address): 3731 W Warner Ave, Unit B10, Santa Ana, CA 92704, United States. Please do not send returns without contacting us first.
Before you contact us
- Shipping times and costs: see our Shipping Policy.
- Returns, exchanges and refunds: see our Refund & Returns Policy.
- Order status: reply to your order confirmation email, or contact us with your order number.